The DESC (Describe, Express, Specify, Consequences) scripts below have been created to assist those who would like to address someone who is bullying them.
Express: …it made me feel uncomfortable and upset. I find it difficult to continue examining the patient and I believe that the things you are saying affect the patient’s confidence in my abilities. This behaviour is bullying.
Specify (the desired outcome): I am asking that you stop this behaviour and treat me with respect at all times.
Consequences: If you choose to continue with this behaviour I will make a formal complaint.
Express: results in me feeling uncomfortable working with you and upsets me and is stopping me from improving my professional skills. This is bullying and is unprofessional behaviour.
Specify (the desired outcome): I am asking that you stop this behaviour and treat me with respect at all times and to stop preventing me from accessing learning opportunities.
Consequences: By stopping your behaviour we will be able to work together and achieve better outcomes for our patients.
Express: I do not like this behaviour and as a result I feel very uneasy working here with you.
Specify (the desired outcome): I am asking that you stop this behaviour and treat me as a professional colleague.
Consequences: If this behaviour does not stop, I will be reporting it to the director.
Express: I will not accept any form of racial discrimination.
Specify (the desired outcome): You will stop being racist, treat everyone fairly and act in a professional manner.
Consequences: By treating everyone equally, we will achieve better outcomes within our workplace and for our patients.
*when describing the consequences of action, ensure that you do not suggest something that you are either not willing to do or are unable to do (e.g. quit your job or threaten them with action that is also unprofessional or bullying).